Privacy Policy

This Privacy Policy ("Policy") describes how 59php ("59php," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your") who access or use the 59php website, mobile platform, and related services (collectively, the "Platform").

59php is committed to protecting the privacy and security of all players on the Platform. We handle your personal data in accordance with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

By registering an account on 59php or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.

This Policy should be read together with our Terms & Conditions, which govern your use of the 59php Platform.

59php is the data controller responsible for your personal data collected through the Platform. As data controller, 59php determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection laws.

For all data privacy enquiries, requests, or complaints, you may contact our Data Protection Officer at: [email protected]

59php collects the following categories of personal data from users of the Platform:

We do not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where strictly required for identity verification purposes and only with your explicit consent.

59php collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank.
• Publicly available sources: Information from public databases used for fraud prevention and compliance purposes.

59php uses your personal data for the following purposes:

• To create and manage your 59php account and verify your identity.
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To provide access to games, betting services, and all other Platform features.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and responsible gaming requirements.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited activities.
• To communicate with you about your account, transactions, promotions, and Platform updates.
• To provide customer support and resolve disputes.
• To personalise your experience on the Platform, including game recommendations and promotional offers.
• To analyse Platform usage and improve our products, services, and user experience.
• To enforce our Terms & Conditions and other Platform policies.
• To implement responsible gaming measures, including monitoring for problem gambling indicators and applying self-exclusion or deposit limit restrictions.

59php will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

59php processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual necessity: Where processing is necessary to perform our contract with you — i.e., to provide the 59php Platform services you have registered for.
• Legal obligation: Where processing is necessary to comply with a legal obligation applicable to 59php, including AML regulations, KYC requirements, and data retention obligations.
• Legitimate interests: Where processing is necessary for the legitimate interests of 59php or a third party, provided those interests are not overridden by your rights and interests. This includes fraud prevention, platform security, and service improvement.

59php does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only as necessary and as described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions.
• KYC and identity verification providers: Third-party services that assist us in verifying your identity and age in compliance with regulatory requirements.
• Fraud prevention and security partners: Services that help us detect and prevent fraud, money laundering, and other prohibited activities.
• Game providers: Licensed game software providers whose games are available on the 59php Platform, to the extent necessary to provide those games.
• IT and platform service providers: Cloud hosting, data storage, analytics, and customer support technology providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by law, court order, or regulatory directive, including disclosures to PAGCOR or other relevant Philippine authorities.
• Professional advisers: Lawyers, auditors, and other professional advisers where necessary for legal, compliance, or business purposes.

All third parties with whom 59php shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

59php retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with AML and KYC regulatory requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Gaming records: Retained for a minimum of three (3) years.
• Support communications: Retained for two (2) years from the date of the last communication.
• Marketing consent records: Retained until you withdraw consent or for three (3) years from the date of consent, whichever is earlier.

When personal data is no longer required, 59php will securely delete or anonymise it in accordance with our data retention and disposal procedures.

59php implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 59php Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Access controls limiting access to personal data to authorised personnel only, on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning.
• Two-factor authentication options for player accounts.
• Fraud detection and monitoring systems operating 24/7.

While 59php takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 59php will notify you and the relevant authorities as required by applicable law.

59php uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support security and fraud prevention functions. The types of cookies we use include:

• Essential cookies: Necessary for the Platform to function correctly. These cannot be disabled without affecting Platform functionality.
• Analytics cookies: Help us understand how players use the Platform so we can improve it. Data collected is aggregated and anonymised where possible.
• Functional cookies: Remember your preferences and settings to personalise your experience.
• Security cookies: Used for fraud detection, session management, and account security purposes.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the 59php Platform. By continuing to use the Platform, you consent to our use of cookies as described in this Policy.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 59php:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed, as described in this Policy.
• Right of access: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

The 59php Platform is strictly intended for persons who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to 59php, please contact us immediately at [email protected] so that we can take appropriate action.

59php reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.

Your continued use of the 59php Platform after any changes to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 59php Data Protection Officer:

Email: [email protected]

Live Chat: Available 24/7 via the chat widget on the 59php Platform.

We are committed to resolving all data privacy enquiries promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.